Where are your members getting lost?

Pick the one that sounds like your association.

ME Member Engagement Renewals are harder than they should be. Members join with good intentions, then life gets busy. Without a clear first month, it’s hard to see what they’re part of. We’d start with a 30-day onboarding map. See Member Engagement CS Content Strategy Our message looks different everywhere. The website, email, social and portal were each built at a different time, by people doing their best. We’d start with a content audit and a message map. See Content Strategy DM Digital Marketing It’s hard to get our emails noticed. Inboxes are full, so even good news has to compete. We’d start with one weekly digest and a shared send calendar. See Digital Marketing WD Website Re/Design Our website is hard to get around. Menus grew with the organization, so the best resources ended up a few clicks down. We’d start with navigation built around what members come looking for. See Website Re/Design

What happens next.

  1. 1

    A short conversation

    About where members are having trouble finding their way.

  2. 2

    A look at what you have

    Your site, email, social and member portal, as they are today.

  3. 3

    A plan you can follow

    In plain words, built on what already works. No lengthy discovery process.

Sound like more than one?

Most do. Email, onboarding, the website and the message are connected, so the fixes overlap. We start with the one costing you the most, and the plan shows how the rest fits.

Tell us where to start.

Tell us which of these sounds like your association, or what else is going on. We’ll get back to you within one business day, from the person who does the work.

  • Which sounds like you?

Let’s talk

We’d love to hear what your association is working on.

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